Thedacare Case Study Example | Topics and Well Written Essays - 1000 words

Thedacare - Case Study Example The development of TIS rested on three particular points. These were the improvement of employee morale, improvement of productivity, and improvement of quality. TIS was founded on a lean-thinking concept pioneered by Toyota, whose principles were value, value-stream, flow, pull, and perfection (Chalice, 2009). These five principles were used to identify waste and then eliminate the waste. The principle of value involved the amount, which the prospective and current customers would be willing to pay while value stream refers to the steps that Thedacare would take to deliver and achieve this value. The principle of flow involves the organization of the various value streams in a way that they could be continuous. Pull refers to the actions that Thedacare would take to trigger this flow from the various needs that the customer may have. Finally, the perfection bit references the continuous culture of change that Thedacare aims to have. Thedacare has improved their service delivery in many different areas, including the response time for patients coming in for diagnosis and treatment, correction of the various mistakes that cost the institution, and implementation of strategies that changed the manner in which they arrived at work. Lean thinking and TIS were an important basis for the improvement of the current services currently offered at the institution. Another plus point for the approach is the division of specialists to different departments in their respective places of work, which is supported by the satisfaction of staff and patients working in the institution (Chatman, 2010). Front line employees were engaged in the assessment of the current approaches, rapid iteration of the new processes, and the collaborative effort aimed at redesigning the process. After each event, the institution carries out assessment on process changes to quantify the savings. By holding several processes aimed at mapping of the value stream, as well as lean events, phone

Interview Essay Example | Topics and Well Written Essays - 1500 words - 1

Interview - Essay Example He began working as a part time artist through making portraits on commission. The interview took place on January 10th 2007 at Anthony's residential home. The interview session lasted for 2 hours. Summary of interview Davies Anthony has the knowledge of various cultural diversities across the globe. My interview was based on the above questions which Anthony answered one after another. He describes his background as not representative to his current career since initially he studied economics and his dream was becoming an economic consultant for the rest of his life. However, he became interested with becoming an artist after realizing that he had the talent. He never enrolled in any course related to paintings though he went some classes on how to organize painting exhibitions "painting exhibitions is a trade fair event that brings out artistic identities of various regions in the world". He explains I've been organizing these exhibitions in almost every corner of the world making me intermingle with people from different cultural divides. The exhibitions are attached with various prizes and awards most of which are scoped by Anthony. He says that he does not relate to Henri Rousseau though they came from the same backyard and are in the same field of artistic paintings. However, they share business issues and challenges together. "I chose to work intentionally so as to have a wider customer base for my paintings and also to help me in understanding different cultures" He asserts. Working intentionally is something that Davies had prepared for since he had enrolled for various languages in the linguistic department of Cambridge University via online. The languages were Japanese, Spanish, French, Chinese and Amharic. He speaks the languages...However, he became interested with becoming an artist after realizing that he had the talent. He never enrolled in any course related to paintings though he went some classes on how to organize painting exhibitions "painting exhibitions is a trade fair event that brings out artistic identities of various regions in the world". He explains I've been organizing these exhibitions in almost every corner of the world making me intermingle with people from different cultural divides. The exhibitions are attached with various prizes and awards most of which are scoped by Anthony. He says that he does not relate to Henri Rousseau though they came from the same backyard and are in the same field of artistic paintings. However, they share business issues and challenges together. "I chose to work intentionally so as to have a wider customer base for my paintings and also to help me in understanding different cultures" He asserts. Working intentionally is something that Davies had prepared for since he had enrolled for various languages in the linguistic department of Cambridge University via online. The languages were Japanese, Spanish, French, Chinese and Amharic. He speaks the languages partially while abroad and in France. "My skills of having some knowledge on various languages in the world have been very resourceful as I tour and work in the global